Due to the nature of digital downloads, no refunds or exchanges are offered, except in the case of an error on the part of Planned & Productive.

Buyers are responsible for making sure that the size and date range of inserts they purchase is correct for their needs. No refunds or exchanges will be made for incorrect or duplicate purchases, except in the event of error on the part of Planned & Productive. 

I try to give complete and clear printing instructions, and the vast majority of people are able to print Planned & Productive inserts without issue, however I cannot guarantee that the instructions will be accurate for every printer and setup. I encourage buyers to download and print one of the free inserts as a test, to ensure that the files will perform as expected with your printer. No refunds will be given as a result of printing errors.